SPECIALIZED KPO SOLUTIONS FOR TITLE AND MORTGAGE PROCESSING COMPANIES
factRsystems delivers high-value knowledge process outsourcing services designed specifically for title agencies and mortgage processors. Our expert team handles your complex research and data-intensive tasks, enabling you to focus on core operations and client relationships.
SERVICES
factRsystems supports Flood Zone Determination Companies, Tax Servicing Companies, Title Companies, Title Agencies, Mortgage Processors, and Settlement Service Providers throughout the United States, catering to regional firms and national enterprises.
Mortgage Processing Support
Flood Zone Determinations -
Manual flood zone determinations using FEMA maps and specialized data sources.- Standard Life of Loan determinations
- Basic and advanced determinations
- FEMA map analysis and interpretation
- Special flood hazard area identification
- Historical determination research
- Letter of map change research
- Flood maps image overlays
Property Tax Research -
Comprehensive property tax verification and analysis.- Current tax status verification
- Delinquency identification
- Tax amount and payment history research
- Special assessment discovery
- Tax authority verification
Property Reports -
Detailed property information reports customized to your specifications.- Legal description verification
- Ownership verification
- Mapping and GIS integration
- Zoning and land use information
- Property history development
- Property ID Search
Title Research & Examination
Ownership & Encumbrance Reports -
Comprehensive reports verifying property ownership and identifying recorded encumbrances.- Current and prior ownership verification
- Mortgage and lien identification
- Judgment searches
- Easement and restriction discovery
- HOA and covenant research
Full Title Search & Examination -
Detailed examination of title history to identify potential issues affecting marketability.- Complete chain of title development
- Legal description verification
- Document retrieval and analysis
- Tax and assessment verification
- Cloud on title identification
- Assignment verification
- Open mortgage search
- Customized search parameters to your specifications
Commitment & Policy Preparation -
Expert preparation of title commitments and policies according to your templates and requirements.- Schedule A and B preparation
- Exception development and verification
- Requirement creation based on examination findings
- Endorsement identification and application
- Quality control review before delivery
Settlement Services
Document Preparation -
Creation and review of closing documents according to your templates and requirements.- HUD-1/Closing Disclosure preparation
- Deed preparation and review
- Affidavit development
- Power of attorney review
- Closing package assembly
Title Clearing -
Resolution of title issues to ensure marketable title prior to closing.- Exception resolution
- Lien release tracking
- Payoff statement procurement
- Subordination processing
- Curative document creation
Closing Support -
Back-office support for your closing operations.- Pre-closing file review
- Document package preparation
- Policy Production
- Post-closing document organization
- Disbursement verification
- Recording package preparation
Post-Closing Services
Final Policy Preparation -
Preparation of final title policies according to underwriter requirements, ensuring that all terms, conditions, and endorsements are properly documented.- Policy Jacket Preparation
- Endorsement Attachment
- Schedule Verification
- Exception Confirmation
- Quality Control Review
Recording Verification -
Confirmation of proper document recording and indexing to protect the lender’s and owner’s interests.
- Recording Confirmation
- Recorded Document Retrieval
- Index Verification
- Exception Resolution
Contact
flood zone information
We offer a range of flood zone determination services, including automated flood searches and manual search-based determinations for residential and commercial properties. These services also include dispute/recheck, grandfathered and PRP determinations, life of loan and portfolio tracking, flood overlays, LOMA-LOMR searches, metes and bounds plotting, and HMDA documentation.
Please provide the Full Property Address/Legal description/Parcel ID for the search
property tax services
We offer comprehensive property tax services that include setting up tax lines and tax services, validating property addresses, owners, and parcel numbers, identifying tax agencies, assigning tax ID numbers, loading tax ID and agency information to the client system, conducting a one-time detailed search of one or more parcels, and providing complete tax payment information through a tax certificate. We also offer reporting services for full current tax, assessment detailed information, payment status of all parcels by taxing entity, prior-year delinquent and sold details, redemption amounts and payment requirements. In addition, we collect original tax bills, receipts, assessment notices, and all supportive tax-related documents from tax agencies and deliver them to our clients.
Please provide the Full Property Address/Legal description/Parcel ID for the search
TITLE SEARCH
Our property services offer comprehensive Title searching and examination that covers every detail. Our search report includes 100% vesting with a proper chain of title, which means you can have complete confidence in the ownership status of the property. We also identify and report any voluntary and involuntary liens and loans that may be associated with the property. Our reports include copies of easements, restrictions, maps, and other documents that may impact the property. In addition, we provide tax information that includes land, assessment, and improvement values. We also send out notifications to relevant parties about the foreclosing mortgage. We validate the chain of title and confirm 100% vesting along with maps and legal descriptions. We cross-check the open mortgages and deeds on the subject property to ensure that everything is in order. Moreover, we verify all the open liens and judgments on the borrower of the subject property. We procure payoff statements, judgment copies, liens, commitment typing, policy keying, and many more. We take pride in providing you with a comprehensive and detailed report that covers all aspects of the property.
Please provide the Full Property Address/Legal description/Parcel ID for the search
Careers
Build Your Career in U.S. Mortgage & Financial ServicesfactRsystems Pvt. Ltd. is a reputed KPO/ITES company supporting U.S. mortgage and financial services. We are hiring talented, committed individuals to join our Operations Team across Day & Night Shifts.We welcome both fresh graduates looking to begin their careers and experienced professionals from U.S. mortgage, financial services, and KPO operations.
Knowledge Process Outsourcing (KPO)
Day & Night Shifts | Freshers & Experienced CandidatesAs part of our Operations team, you will work on computer-based research, document review, data verification, and process activities supporting U.S. mortgage operations. Your work will contribute to accurate, timely, and compliance-driven deliverables for our clients.
Key Responsibilities* Data and document analysis with strong attention to detail
* Computer-based research and verification activities
* Work across U.S. mortgage and financial-service processes
* Review and validate property, mortgage and related information
* Maintain accuracy, productivity and turnaround timelines
* Follow Standard Operating Procedures (SOPs) and quality guidelines
* Identify discrepancies and escalate exceptions appropriately
* Maintain confidentiality and follow client data-security requirements- Training will be provided based on the process assigned.
Specialized Opportunities
1. Flood Zone Determination – OperationsThe Flood Zone Determination team performs property and map-based research supporting U.S. mortgage and flood-related compliance processes.- Key Responsibilities* Process Flood Zone Determination orders for U.S. properties
* Review and validate property addresses, parcel and collateral information
* Research FEMA Flood Insurance Rate Maps (FIRM) and related mapping information
* Identify applicable flood zone, map/panel number and effective map information
* Determine whether the applicable structure/property falls within a Special Flood Hazard Area (SFHA) based on prescribed procedures
* Research applicable LOMA/LOMR and related map-change information where required
* Review NFIP/community and other relevant flood information
* Support preparation and review of Standard Flood Hazard Determination information
* Perform map-based and online property research
* Identify address, parcel, structure or mapping discrepancies
* Escalate exceptions and uncertain determinations for further review
* Meet defined accuracy, quality, productivity and turnaround-time standardsPreferred SkillsStrong analytical ability, attention to detail, computer proficiency and an aptitude for interpreting maps and property information.Experience in Flood Determination, FEMA/FIRM Research, GIS/Mapping, U.S. Mortgage, Title, Property Research or Mortgage Servicing will be an advantage.Freshers with good analytical and computer skills are welcome – process training will be provided.
2. Property Tax Search – OperationsThe Property Tax Search team performs detailed research and verification of U.S. property-tax information supporting mortgage and financial-service operations.- Key Responsibilities* Perform property-tax searches across U.S. jurisdictions
* Research county, city, township, municipality, school district and other applicable taxing-authority records
* Identify and validate properties using address, owner name, parcel/APN and other available identifiers
* Research current and historical property-tax information
* Verify tax year, tax period, amounts, installments and due dates
* Determine available paid, unpaid and delinquency status information
* Research outstanding balances and other required tax information
* Review property and tax records for discrepancies
* Perform research through approved web, email, telephone or other channels where required
* Document research sources and findings accurately
* Update client systems according to process requirements
* Identify exceptions and escalate incomplete or conflicting information
* Meet defined accuracy, quality, productivity and turnaround-time standardsPreferred SkillsStrong internet research, numerical accuracy, analytical ability, attention to detail and good written and verbal communication.Experience in U.S. Property Tax, Tax Search, Mortgage Servicing, Escrow, Title, Property Research, Mortgage Back-office or Research & QC will be an advantage.Freshers with strong research and computer skills are welcome – process training will be provided.
Who can apply
* Graduates – Any Stream
* Freshers welcome – full training provided
* Experienced candidates from KPO/ITES, U.S. Mortgage or Financial Services are encouraged to apply
* Experience in Flood / Property Tax / Title / Mortgage Back-office / Document Verification / Property Research / QC is an advantage
* Good analytical and problem-solving skills
* Strong computer and internet-research proficiency
* Good attention to detail and commitment to accuracy
* Willingness to learn U.S. mortgage and property-related processes
* Willing to work from office and support Day / Night shifts
Work Locations
1. Mangaluru
MG Rd, Ballalbagh, Road, Mangaluru2. Bengaluru
Kanakapura Road, South Bengaluru3. Mysuru
Ring Road, Hebbal
Compensation - As per industry standards, based on experience, skills, role and performance.
How to Apply – Expression of InterestInterested candidates may email their Expression of Interest along with an updated resume to:[email protected]Please include:* Full Name
* Contact Number
* Current Location
* Education / Year of Passing
* Relevant Experience, if any
* Preferred Process, if applicable: Flood / Property Tax / General Operations
* Shift Preference: Day / Night / Both
* Updated ResumeFreshers and experienced professionals are welcome to apply.
Join factRsystems - Build specialized knowledge, develop your analytical skills, and grow your career in U.S. Mortgage & Financial Services Operations.
Recruitment fraud alert: factRsystems Pvt. Ltd. never asks applicants to pay for a job or at any stage of recruitment. If anyone requests payment claiming to represent us, do not pay and report it to [email protected]